Emergency Road Service

Order Emergency Road Service Online
Or Call 1-800-AAA HELP

Fast, reliable, and flexible AAA will
assist any time day or night.

AAA Tidewater Virginia accepts online requests for road service 24-hours a day so you can be confident your service request will be handled promptly. On the service request form you will be asked for the following information:

  • The location of the disabled vehicle - the name of the street and the nearest city are required to process the request.
  • The type of service needed (flat tire, dead battery, keys locked in car, etc.)
  • The description of the disabled vehicle
  • How to contact you or the person attending to the vehicle

Get on the go rather than a tow

No one wants to waste time waiting for a tow truck or at a repair facility while a technician tests and replaces your battery. But what choice do you have?

AAA Mobile Battery Service now puts you back on the road faster than ever. We dispatch a trained technician with a state-of-the-art diagnostic tool that determines how much battery life is left in your battery. If your battery needs to be replaced, we can install a new battery, on the spot! Your top-quality AAA battery is available at an exclusive member discount. It carries a 72-month limited warranty and 36-month free nationwide replacement.

Battery testing and installation on the spot. It's what you expect from AAA. For more information click here or call 800-AAA-HELP.



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Other Types of Road Service

Order Road Service:

Call 1-800-AAA HELP
AAA Membership Handbook
ERS Reimbursement Form
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Emergency Road Service AAA Basic* AAA Plus* AAA Plus RV* AAA Premier**
Towing 5 miles free 100 miles free 100 miles free 200 miles (1 tow)
100 miles (4 tows)
Battery Service Jumpstart and battery replacement service, where available Jumpstart and battery replacement service, where available Jumpstart and battery replacement service, where available Jumpstart and battery replacement service, where available
Locksmith Up to $50 service Up to $100 service Up to $100 service Up to $150 service
Home Lockout Up to $150 service
Tire Service Installation of inflated spare tire Installation of inflated spare tire Installation of inflated spare tire Installation of inflated spare tire
Fuel Delivery Member pays for fuel Delivered at no charge Delivered at no charge Delivered at no charge
Mechanical First Aid Minor or temporary adjustments Minor or temporary adjustments Minor or temporary adjustments Minor or temporary adjustments
Extrication One driver/tow truck Two drivers/two trucks^ Two drivers/two trucks^ Two drivers/two trucks^
Emergency Breakdown Rental Car program Receive one free rental day through Hertz with a 2-day rental

* 4 (four) service calls annually

** 5 (five) service calls annually

^ A second tow truck and driver for one hour.

A AAA tow truck driver will drive as far as necessary to get to you - at no charge. If we can't get the vehicle running, we'll tow you to your desired destination. AAA Plus and AAA Plus RV members choose where they want their car towed up to 100 miles, AAA Premier members up to 200 miles. Basic members can be towed to the contract facility rendering service or elsewhere within five miles at no charge. Additional mileage is charged on the scene at special discounted AAA rates.

Additional charges may apply to your service request as outlined in your AAA Membership Handbook. If you are unsure of your benefits, you may make your request for roadside assistance by calling our service center at 1-800-AAA-HELP (1-800-222-4357)